As a fully integrated module on the Gridsz Platform, Contractor workflows is directly linked to the network owner’s system without the need for building communication between systems. Orders from the network owner are received instantly the moment they are sent, and they automatically contain all the relevant information about locations, connections and components – everything a contractor needs to know to complete the order.

The direct line of communication works in the other direction as well. As the order is completed in the Contractor module, the status is instantly updated to the network owner. The exact information they need and without delay. The improvements in customer satisfaction are significant!

Full workflow and resource management

Of course, Contractor isn’t just a communication link between owners and contractors. It is a dedicated order management module designed to provide all the workflow capabilities that a telco contractor needs to complete network orders.

Contractor can generate automated task lists that are fully configurable to your own processes and protocols. It has materials and pricing functionality and extensive storage and history for damage claims, for example. Authorizations allow flexibility for frequent changes in team members and task ownership. Simply put, it’s the precise workflow management system every telco contractor needs for completing network orders quickly and efficiently!